Installation Troubleshooting Guide
I’m Getting a Timeout Error
Depending on the connection and resources, the installation process may time out. If that occurs, use the
--wait-duration flag to provide additional time. The time must be provided in Go duration format (for example: 60s, 1m, etc). The following example extends the wait duration to 10 minutes:
kubectl kots install wallaroo/ea -n wallaroo --license-file myfile.yaml --shared-password wallaroo --wait-duration 600s
Preflight Checks are Failing at the Command Line
If your system does not meet all of the preflight requirements, the installation process may fail when performing an automated installation. It is highly recommended to install Wallaroo on a system that meets all requirements or else performance will be degraded.
To ignore preflight checks, use the
--skip-preflights flag, as in the following example:
kubectl kots install wallaroo/ea -n wallaroo --license-file myfile.yaml --shared-password wallaroo --skip-preflights
When Launching JupyterHb, I get a Server 500 error
If you shut down and restart a Wallaroo instance in a new environment or change the IP address, some settings may not be updated. Run the following command to restart the deployment process and update the settings to match the current environment. Note that the namespace
wallaroo is used - modify this to match the environment where Wallaroo is installed.
kubectl rollout restart deployment hub -n wallaroo